Terms & Conditions
Effective Date: 1 October 2025
Welcome to JBA Security. By using our website and engaging our services, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
JBA Security (“we,” “our,” or “us”) provides professional security services in South Africa, including guarding, CCTV installation, alarm monitoring, risk assessments, and tailored protection solutions. These Terms and Conditions govern your use of our website and our services.
By accessing our site or engaging our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable South African laws, including the Consumer Protection Act (CPA) and the Protection of Personal Information Act (POPIA).
2. Service Agreement
• All services provided by JBA Security are subject to a written agreement or quotation.
• Once a service is confirmed, any changes or cancellations must be agreed upon in writing.
• JBA Security reserves the right to refuse or terminate service where necessary, including for safety concerns, non-payment, or breach of these Terms and Conditions.
3. Payment Terms
• All payments are due as outlined in the service agreement or quotation.
• Unless otherwise agreed, payments must be made before services commence.
• Late payments may incur additional charges.
• No refunds will be given once a service has been confirmed or commenced, unless otherwise expressly agreed in writing.
4. Client Responsibilities
Clients agree to:
• Provide accurate and complete information required for the delivery of services
• Allow access to premises as required
• Ensure safe working conditions for security personnel
• Comply with all applicable laws and regulations
5. Confidentiality
JBA Security and the client agree to maintain the confidentiality of any proprietary or confidential information exchanged during the provision of services.
6. Liability
• JBA Security will take reasonable care to provide effective security services.
• However, we cannot guarantee absolute protection against all risks.
• Our liability is limited to direct damages arising from negligence, and we are not liable for indirect or consequential losses.
7. Privacy
Our handling of personal information is governed by our Privacy Policy, which complies with POPIA.
8. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising will be subject to the jurisdiction of the relevant South African courts.
9. Changes to Terms
JBA Security reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date.