Business Park Security
Multi-tenant parks have two clients on one piece of ground. We have run that arrangement in Brackenfell since 2009.
Whatβs Included
- βPark-Level Access Control β one controlled entrance, many tenants, continuous traffic
- βTenant-Level Contracts β separate cover for individual businesses inside the park
- βContractor & Delivery Management β tied to a work order, not a name on a clipboard
- βMulti-Access-Point Cover β post plans for parks with more than one entrance
- βAfter-Hours & Weekend Cover β when a park empties but its stock does not
- βDocumented Access Records β who was on the property, and when
About This Service
A business park is not one security contract. It is a landlord with a perimeter, and a set of tenants each with their own stock, staff, hours and risk appetite β all reached through the same gate.
We have run that arrangement in Brackenfell for over fifteen years. We hold the park-level contract at Brackengate Business Park 1, which we have guarded since 2009, and at Brackengate Business Park 2 since 2018. We have guarded Icon Park since 2011. We also provide security at Platinum Business Park β the park our own head office sits in β and at River Quarters. Several of those came through the managing agent Residentia Trust, for whom we have been the preferred security contractor since 2009.
At the same time, inside those parks, we hold separate contracts with individual businesses: Food Lovers, Freightmore and The Cornerstone at Brackengate, and Hertex in Brackenfell. Being appointed twice over on the same ground is the normal state of affairs for us rather than an unusual arrangement.
That dual mandate is where business park security actually gets difficult, and it is worth understanding before you compare quotations. Park security and a tenant's own security have different briefs, different reporting lines and sometimes different hours. An officer has to know which instruction applies where, who may authorise what, and which incidents go to the landlord rather than to the tenant. Get it wrong and a contractor is waved through one gate and stopped at the next β which is how a park develops a reputation for being either leaky or obstructive, and sometimes both in the same week.
The second thing that decides the cost is the number of access points, and it is routinely underestimated. Brackengate Business Park 2 has two rather than one. That single fact changes the post count, the patrol route and the price before anything else is considered. Any provider quoting a per-guard rate before walking your perimeter is guessing at the only number that matters.
Traffic volume is the third. A park is busiest in daylight: deliveries, contractors, couriers, interviews and tenants' own visitors arrive continuously, each expecting to be dealt with in under a minute. The moment the gate becomes slow, tenants start working around it β propping doors, phoning people through, waving regulars past. Access control that is too slow has already failed, whatever the SOP says.
Because we are frequently already on site for the park, a tenant asking about their own cover is not starting from nothing. The access history, the traffic patterns and the weak points are known before anyone writes a quotation β which is a practical advantage, not a sales point.
Who we usually deal with here: facilities and property managers for the park itself, managing agents acting for the landlord, and business owners or operations managers for tenant-level contracts. Every quotation starts with a site visit, because the posts, hours and grades depend on your layout and access points rather than on a rate card.
Areas We Service
JBA Security delivers professional security services across the Western Cape and Gauteng. Whether you require guarding, patrols, access control, CCTV monitoring, estate security or risk management, our experienced teams can deploy throughout our primary operating regions.
- Cape Town
- Brackenfell
- Bellville
- Durbanville
- Kuils River
- Stellenbosch
- Paarl
- Somerset West
- Strand
- Milnerton
- Century City
- Northern Suburbs
- Southern Suburbs
- Western Cape
- Centurion
- Johannesburg
- Gauteng
Donβt See Your Location?
We regularly deploy beyond our primary operating regions depending on project requirements. Contact our team to discuss your security needs.
Contact Our TeamCommon Questions
Can you secure the park and the businesses inside it at the same time?
Yes, and we frequently do. At Brackengate Business Park 1 we hold the park-level contract alongside separate contracts with Food Lovers, Freightmore and The Cornerstone inside the park. It is a normal arrangement for us rather than an exception, which matters because the two briefs genuinely conflict at times and the officer on the gate has to know which one applies.
How long have you held business park contracts?
Brackengate Business Park 1 since 2009, Icon Park since 2011 and Brackengate Business Park 2 since 2018. Length of tenure is worth asking any provider about: a park that keeps renewing a security contract is telling you something a reference letter cannot.
Why do two parks of the same size cost different amounts?
Usually access points. Brackengate Business Park 2 has two rather than one, which changes the post count, the patrol route and the price before anything else is considered. Tenant mix, trading hours and whether deliveries arrive through a shared bay or separate ones move it further.
Who does the officer report to β the landlord or the tenant?
It depends on the contract, and the answer has to be settled in writing before anyone is posted. We set out which incidents go to the landlord or managing agent, which go to the tenant, and who may authorise contractor access. Discovering that boundary during an incident is how disputes start.
Do you work with managing agents?
Yes. We have been the preferred security contractor to Residentia Trust since 2009, and several of our park contracts came through them. Managing agents and trustees tend to want the same two things: officers who are consistent at the gate, and a provider who can show what happened rather than describe it.
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Read More βWhat Our Clients Say
Verified, in their own words β from signed client reference letters.
For the past four years JBA Security has been our trusted provider for vacant land in the Kuilriver Jacaranda area, maintaining a flawless record with no major incidents reported. Their team is well-trained, proactive and highly responsive, consistently meeting our contractual requirements.
JBA Security has managed security operations at our Food Lover's Market distribution centres since 2013, currently overseeing 70 guards across Gauteng and the Western Cape. Their team is disciplined, adaptable and available around the clock, and consistently treats their own guards with a level of respect that shows in day-to-day performance.
Is Your Current Security Provider Truly Accountable?
Book a no-obligation site security assessment with JBA Security.

